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Job Description

Title: Solutions Architect
Department: Client Solutions
Type: Full Time / Permanent
Location: Andover


The Solution Architect will be a key technical resource responsible for assisting in new account acquisition and existing customer license expansion. This includes all aspects of managing prospects through the sales lifecycle from initial contact to go live and value realized. This individual will be a key liaison with the Client Service group ensuring clear requirements definition through the successful implementation. Ideal candidate has high emotional intelligence, is capable of understanding customer’s current business and can build a vision for the future state. The successful outcome of your efforts significantly impacts people in need around the world.

Duties and Responsibilities


Minimum of 4 – 8 years’ technical client facing software (SaaS preferably) experience required. Understanding of corporate IT systems such as account payable, Enterprise Resource Planning, single sign-on, and data integration. Desire to take the next step in your career development. Corporate Social Responsibility or adjacent industry experience a plus.

Computer Skills

To perform this job successfully, an individual should have intermediate knowledge of MS Office products (Excel, Word and PowerPoint). Ability to configure SaaS solution for client demonstrations including business logic, process flow and branding.

Knowledge, Skills and Other Abilities:


For consideration, please send résumé & cover letter, with salary requirements to