GENERAL

Employee Eligibility Who is eligible to participate in this program? All active regular full-time and part-time Hawaiian Telcom employees are eligible to participate who have been on the payroll for a minimum of 90 days. The minimum contribution to a qualified nonprofit organization or school is $25. The total matched contribution on behalf of a Hawaiian Telcom employee is $2,500. Can retirees participate? No, Hawaiian Telcom retirees are not eligible for this program. NonProfit Eligibility Will Hawaiian Telcom match my donation to a nonprofit organization even if it is not qualified as a 501(c)(3) in Hawaii? No, Hawaiian Telcom only makes donations to qualified nonprofit organizations with 501(c)(3) status under IRS laws that are registered in Hawaii. What educational institutions will Hawaiian Telcom match employee contributions to? Hawaiian Telcom will match employee contributions to public and private educational institutions in Hawaii that are registered with the National Center for Education Services (NCES). How do I know if my favorite organization is a Hawaii 501(c)(3) nonprofit or registered school? You can ask the organization prior to making a donation if it is a 501(c)(3) public charity. You may also determine if an organization qualifies as a 501(c)(3) or a registered school by logging in, accept the “Program Rules”, then click on “Search for the Organization.” If my designated nonprofit does not appear when I'm registering a gift after I do a "Search by Organization" on the web site, what can I do? Since Hawaiian Telcom’s Ho’olaulima Program is web-based, it relies on an electronic data feed from the IRS for a list of eligible 501(c)(3) nonprofit organizations. You should contact the organization directly and verify that it is an eligible 501(c)(3) nonprofit. Ask them to provide you with their 501(c)(3) IRS tax-exempt ID number. You can then go back onto the web site and do a search using their tax ID number. What should I do if the organization still does not appear after doing a search using its 501(c) (3) tax ID number? You should click on the link “Need Support” at the bottom of screen and fill out the form with the requested information. Once it is verified with the IRS that the organization is an eligible 501(c)(3) nonprofit, you will be notified that your gift may be registered. Can I donate to a private foundation? No, Hawaiian Telcom not does fund private foundations; only tax exempt IRS qualified 501(c)(3) public charities are eligible.

MATCHING INCENTIVE PROGRAM

Can I donate to my private or public elementary, junior or senior high school as part of my $2,500 "employee choice" allotment? Yes, as long as the private or public school is in Hawaii and is included as a registered educational institution with the National Center for Education Services (NCES). However, please note that the Matching Incentive Program cannot be used for tuition or other similar types of expenses. Can I donate to higher education institutions such as colleges and universities? Yes, you can donate to accredited public or private, degree granting technical institutes, community colleges, colleges and universities, graduate and professional schools located in Hawaii that are registered with the National Center for Education Service (NCES). The institution must have appropriate regional or professional accreditation. Can I give my $2,500 employee contribution to a local theater or neighborhood YMCA? Yes, you may select any public charity of your choice, as long as they are a qualified nonprofit with 501(c)(3) status in Hawaii that is NOT a United Way organization. Effective September 5, 2006, employee contributions to a United Way organization in Hawaii are not eligible for matching. Can I give more than $2,500 to a nonprofit organization? Yes, there is no limit to the amount an employee can contribute to a nonprofit organization; however, Hawaiian Telcom will only match dollar for dollar up to $2,500. Qualifications for Matching If I've collected money from fellow co-workers, family members, friends, and/or customers, are these donations eligible for a match through the Hawaiian Telcom's Matching Incentive Program? No, only individual active regular Hawaiian Telcom employee donations are eligible for the match. Hawaiian Telcom employees must individually send their donation to the designated organization and then register their gift with Hawaiian Telcom’s online program to receive the match. Are monies collected from fundraisers such as a collection box, bake sales, t-shirt sales, ribbon sales, etc. eligible for a match through Hawaiian Telcom’s Matching Incentive Program? No, only contributions made directly by individual active regular Hawaiian Telcom employees are eligible for a match. Are monies raised by an employee through pledges eligible for a match through the Matching Incentive Program? No, only individual regular active Hawaiian Telcom employee contributions are eligible for a match. Monies raised through pledges are not eligible for matching funds. Are contributions to a United Way organization in Hawaii eligible for matching? No. Effective September 5, 2006, employee contributions to a United Way organization in Hawaii are not eligible for matching. Submission Processes Does Hawaiian Telcom accept and process Matching Gifts forms for employee gifts to eligible nonprofit organizations? No, since the Hawaiian Telcom Matching Incentive Program is managed entirely online, eligible employees must either register their gift online through our employee portal or utilize the Customer Service Center at (800) 601-3574. If I register a gift through one of the programs and decide to leave Hawaiian Telcom, will my gift still be matched? As long as your gift is registered prior to leaving the company, it will be matched by Hawaiian Telcom.

Click Matching Gift Program to read about our Employee Matching Gift Program.