• I'm a first time user. How do I create an account?
• How do I log in?
• I forgot my password, how can I access it?
• How do I change my password?
• How do I clear my cookies?
• How do I Enable JavaScript?
• I can log in, but how do I start an application?
• I do not know my organization's 501(c)3 number.
• My organization is a public grade school or a public high school, but my Tax ID / NCES ID number is not being accepted.
• My organization is a private grade school or a private high school, but my Tax ID / NCES ID number is not being accepted.
• How do I continue working on an application I've already started?
• How do I submit an application?
• How do I upload a file?
• How do I delete a file I've already uploaded?
• How do I edit/delete contact information?
• My percent fields add up to 100%, why am I still getting an error?
• What does it mean I must "select the lowest level"?
• How do I copy and paste into the application?
• Can I skip required fields while filling out my application?
• Can I save my information and return to complete it later?
• None of the Above/Still Need Support?

In order to access the application, you will need to create a password by clicking the "First time user? Click here to create a new password." link located above the log in box. After completing the Password Creation Form successfully, you will be able to access the online application.

To access your account, DO NOT CLICK ON "first time user" if you have already registered. Enter your email address, password and if one was provided to you, invitation code.

If you have already created an account but have forgotten your password, please submit a support request and we will assist you by sending the password associated with the email address you used when you registered.

To update your password you will need to send us an email that includes your current password and the password that you would like going forward.

Please indicate what you would like your password to be changed to and we will update your record in the database.

Internet Explorer:

1. Click on TOOLS on the toolbar.
2. Click on INTERNET OPTIONS on the drop down menu.
3. On the GENERAL TAB in the center section should read TEMPORARY INTERNET FILES.
4. Click on DELETE FILES.

Netscape Navigator:

1. Click on EDIT on the toolbar.
2. Click on PREFERENCES on the drop down menu.
3. Click on ADVANCED.
4. Choose CACHE from the menu.
5. Click on Clear Memory Cache & Clear Disk Cache.

Mozilla Firefox:

1. Click on Tools in your toolbar menu.
2. Select Options in the drop down menu.
3. Select the Clear button next to "Cache".
4. Click OK.

Safari:

1. Go to Preferences under the Safari menu.
2. Go to Security.
3. Select either "Always" or "Only from sites you navigate to" to enable.

Internet Explorer 6.0

1. From the Tools menu, choose Internet Options.
2. Click on the Security category.
3. Locate the Custom area of the Security category.
4. Click the Custom Level button.
5. Another window will appear, entitled Security Settings.
6. Scroll down to the Scripting section of the Settings window.
7. Select the Enable radio button under Active Scripting.
8. Click on the OK button at the bottom of the Security Options window.
9. Click on the OK button at the bottom of the Internet Options window.

Internet Explorer 5.0

1. From the Tools menu, choose Internet Options.
2. Click on the Security category.
3. Click on the Internet icon, and then click on Custom Level.
4. Another window will appear, entitled Security Settings.
5. Scroll down and locate the subsection entitled Scripting.
6. Click the circle to the left of the word "Enable".
7. Click the "Yes" button to the question "Are you sure you want to change the security settings for this zone?"
8. Click on the OK button at the bottom of the Security Options window.
9. Click on the OK button at the bottom of the Internet Options window.

Netscape

1. From the Edit menu, choose Preferences.
2. Click the Advanced category.
3. Check enable JavaScript.
4. Click OK.

Mozilla Firefox

1. From the Tools menu, choose Options.
2. In the left-hand column of the window that opens, select Web Features.
3. Check off Enable JavaScript.
4. Click OK.

Safari:

1. Go to Preferences under the Safari menu.
2. Go to Security.
3. Select the checkbox to enable JavaScript.

To apply for a grant you will need to complete the online application. To get started you will log in using the email address/password with which you registered. After reviewing the information located on the Welcome Page, you can work on an application by clicking the 'Start a New Application' link located at the bottom of the page.

In most cases, you must register using your organization's 9 digit federal Tax ID number having 501(c)3 status, this ID number contains numbers only, the acceptable formats for this number are 123456789 and 12-3456789.

You can obtain your organization's federal Tax ID number by calling the Internal Revenue Service Call Center at 877-829-5500. You can also try searching for your Tax ID number at the following web site: http://www.guidestar.com.

Since you are representing a school you will use your NCES (National Center for Education Statistics) ID number rather than a Tax ID number.

• Search for your NCES ID number at the following website: http://nces.ed.gov/globallocator/
• The NCES ID is 5 digits and the District ID is 7 digits. If it is presented in 12 digit format, the School ID number is the last 5 digits and the District ID number is the first 7 digits.
• Return to the password creation form and enter the School ID into the School ID field and the District ID in the District ID field.
• You will not enter anything into the Tax ID or School District ID fields.

Since you are representing a school you will use your NCES (National Center for Education Statistics) ID number rather than a Tax ID number.

• Search for your NCES ID number at the following website: http://nces.ed.gov/globallocator/ .
• The NCES ID is 5 digits.If it is presented in 12 digit format, the ID number is the last 5 digits.
• Return to the password creation form and enter the ID into the School ID field.
• You will not enter anything into the Tax ID or School District ID fields.

You may continue working on a previously started (but unsubmitted) application by logging in again and clicking the 'Continue' link located at the bottom of the Welcome Page under the heading 'Applications Requiring Action.'

When you log into the application you will click the Continue link located at the bottom of the Welcome page under the 'Applications Requiring Action' heading.

You can either click each Save and Proceed button to get to the end of the application, or click the last link in the timeline at the top of the page. When you get to the last section of the application you will click the Save and Proceed button. This will bring you to a 'Review Your Application' page.

Clicking the "Submit" button at the bottom of this page will immediately send the application to be reviewed. Once you submit the application, you will then be unable to perform further editing. You will not be able to proceed to the 'Review Your Application' page until you have completed all required fields within the application.

Follow these steps below to upload your file to the online application:

1. Click on the 'Upload File' link (NOTE: This is a pop up window. If you have a pop up blocker, you may need to disable it in order to proceed with uploading a file).
2. A File Upload window will appear, click the "Browse" button in order to select the file from its current location on your computer.
3. Select the file from your computer and click the "Open" button.
4. Click the "Upload File" button to attach your document to the application.
5. Click the "Done" button to close the File Upload window.
6. The page will refresh automatically and the file you attached will appear below the 'Upload File' link.

To delete file from the online application you can click the Delete File link, this will bring up a screen that asks you if you are sure you want to delete. Choose Delete, then click Done on the next screen.

You can update or delete a contact by clicking on the person's name in the contact information section of the application. This will expand the information and allow you to edit as necessary. You can delete the contact by clicking the Delete Contact button. After making the appropriate changes click the 'Save and Proceed' button.

Please be sure to use only whole numbers on percentage questions. Decimals and fractions are not allowed. The sum of all the entries must equal 100% without fractions or decimals in order to save correctly.

If the option from the list you are choosing has sub-categories listed below it, you must choose from the sub-categories. The sub-categories are identified by hyphens/indentation.

To paste data you have saved in a document:

1. Highlight the data that you want to copy.
2. While holding down the "Ctrl" button, press the letter "c" (you won't actually see anything happen but it has copied that text).
3. Go the the field in the application where you wish to paste the data.
4. While holding down the "Ctrl" button, press the letter "v", this will paste the copied data into the online application.

You will need to complete all required fields, including file uploads, prior to submitting your application. However you can leave required fields incomplete while you work on other sections of the application. You can move to other sections by clicking the links in the timeline located at the top of each page. This allows you to jump to different sections and also saves the data you have entered in the section you were working on.

To save information you have completed on the online application, click the 'Save and Proceed' button located at the bottom of each page of the application. When you return to the application, you will click the 'Continue' link located at the bottom of the Welcome Page (following login) under the heading 'Applications Requiring Action'.

Still Need Support?