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JPM FlagJPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
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CyberGrants is the grants management platform used by JPMC. Your JPMC Program Officer will send you an email that includes an application link and invitation code. Follow the link and click on “First time user? Create your password” to create your organization profile.
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  1. If you have not yet created a password, you will need to select the 'First time user? Click here to create your password' link located above the login box.
    OR
    If you have already registered, log in using the email address and password with which you already registered and input the invitation code.
  2. Click the link called 'Familiarize yourself with the online application' found on the Welcome Page.
A read-only version of the application will open. You can print this application by clicking 'File' then 'Print' on your browser's toolbar. Please note: You must submit your application online. Do not mail the paper application.
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Make sure the Invitation Code matches the code provided by the Program Officer. Note: If the code ends with two zeroes, ensure you are entering the number zero not the letter O. We recommend typing the code into the text box versus copying and pasting the code. Additionally you must have cookies and JavaScript enabled on your browser in order to successfully log in. Follow these steps to enable cookies and JavaScript: https://www.wikihow.com/Enable-Cookies-and-JavaScript.
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If your organization underwent a name change within the last year, please send the updated documentation to the Request Owner or Grants Manager (or upload to the appropriate field in CyberGrants and notify Request Owner or Grants Manager), who will then review and change the Legal Name in CyberGrants. The internal user will then save the documentation to the correct field in the system. If you do not provide this information from the onset, there will be a delay in approving your application. Examples of documents include: Amended Articles of Incorporation and IRS Determination Letter. Also, please make sure to update your bank account information as soon as possible to ensure timely payment.
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Make sure you are entering your organization's Tax ID correctly.
  • Your Federal Tax ID is a 9 digit number that contains only numbers and acceptable formats for this number are 123456789 and 12-3456789.
For questions concerning your organization's Tax ID status or the specific 501(c)3 subsection under which your organization is classified, contact the Internal Revenue Service Call Center at 877-829-5500. Make sure to confirm:
  • Your organization's tax exempt status.
  • Your organization's ID number will be listed on the next ELECTRONIC release of the IRS Business Master File
  • Your organization has received its tax-exempt status too recently to be in the IRS database.
PLEASE NOTE: We update our database monthly and encourage you to check back with us then. You can also try searching for your Tax ID number at the following website: http://apps.irs.gov/app/pub78. It is possible that your organization is otherwise listed incorrectly or missing in the IRS database.
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Your Federal Tax Id number is a 9 digit number that contains only numbers and acceptable formats for this number are 123456789 or 12-3456789.

To find out your Federal Tax ID number try the following options:
  • Call the Internal Revenue Service Call Center at 877-829-5500.
  • Search for your Tax ID number at the IRS website: http://apps.irs.gov/app/pub78

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  1. If you have not yet created a password, you will need to select the 'First time user? Click here to create your password' link located above the login box.
    OR
    If you have already registered, log in using the email address and password with which you already registered.
  2. Review the information on the Welcome Page.
  3. Click the 'Start a New Application' link at the bottom of the Welcome Page.

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Follow the directions below to continue working on a previously started but unsubmitted application.
  1. Login with the email address, password, and invitation code that was used to create the application.
  2. Under 'Applications Requiring Action,' at the bottom of the Welcome Page, look for the application you wish to continue.
  3. Click the 'Continue' link next to that application.

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No, only the person who started the application can access and complete the application. If you require another contact to submit the application, then please contact cgsupport@cybergrants.com and request the application to be tied to the new account. It is recommended that you create a log-in account using a general mailbox.
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Clicking the links in the timeline located at the top of each page will allow you to jump to different sections and it will also save the data you have entered in the current section.
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  1. Single click on the 'Upload File' link. Please note: This is a pop up window if you have a pop up blocker you will need to disable it in order to proceed.
  2. Click the "Browse" button in the File Upload window in order to select the desired file from its location on your computer.
  3. Select the file from your computer.
  4. Click the "Open" button.
  5. Click "Upload File."
  6. The name of the file you chose will appear below the "Upload File" button.
  7. Once you close the File Upload window, the page will refresh and the file will appear below the 'Upload File' link.
  8. Your file must be smaller than 10MB.

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Files 10MB or larger cannot be uploaded. Try the following approaches to reduce the file size:
  • Save the file in a reduced-size PDF format OR
  • Print the document, scan and save as a PDF document then upload OR
  • Break the document into multiple files then upload files separately OR
  • Save the document as a .MSG file instead of .PDF

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  1. Click the 'Delete File' link located next to the uploaded file.
  2. On the screen that comes up, choose delete.
  3. Click "Done" on the next screen.

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Please refresh your browser to confirm if the attachment was successfully uploaded. Please note that there is a file size limitation per file. Your file must be smaller than 10MB.
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The character limit includes:
  • space or punctuation mark - 1 character
  • a carriage return or blank line - 2 characters
  • special characters (single quote, double quote, apostrophes, $, &) pasted into the application from another program - 5 to 7 characters.
Suggestion: If you cut and pasted your answer into the application, erase the special characters in the application, then retype them.
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The JPMC Program Officer will need to review your executed fiscal sponsorship agreement before you proceed with the application. Please note that the approval process may be prolonged due to compliance and legal protocols related to fiscal sponsorship requests. If your organization is serving as the fiscal sponsor to another entity or to a charitable project, please select yes and make sure that all organization information provided in the application is the fiscal sponsor’s information. Next, you will need to insert the name of the sponsored organization/project and upload a current executed fiscal sponsorship agreement that addresses the following areas:
  • The agreement is signed by both parties
  • The agreement clearly outlines the term of agreement (and the term should cover the entire lifespan of the grant)
  • The agreement clearly outlines sets of responsibilities between the parties
    • The agreement needs to address governance and management, financial oversight, legal protection and oversight, administrative oversight, and overall indemnity issues
  • The agreement clearly outlines how the funds are flowed and disbursed and how contributions are substantiated
  • The agreement clearly outlines which entity is responsible for the reporting process related to the grant
PLEASE NOTE: We do not fund Fiscal Sponsorship requests under $50,000.
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The template for the compliance letter can be found in the folder attached in the funding determination email. Please copy the template text, paste it onto your organization letterhead, fill in the blanks, and sign and date it. Please save it as “organizationname complianceletterdate (i.e., General Chamber of Commerce 03172014).pdf” and upload the PDF in the relevant upload field under “Organization Information” in CyberGrants before submitting your application.
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In order to submit your application:
  1. Click the "Save and Proceed" button at the bottom of each page to get to the end of the application.
    OR
    Click the last link in the timeline at the top of the page. When you get to the last section, click the "Save and Proceed" button.
  2. You are brought to the 'Review Your Application' page. (You cannot proceed to this page until you have completed all required fields.)
  3. Click the "Submit" button.
  4. Once submitted you can no longer make any changes.

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Once you submit your application, you will receive an email confirming the submission. The completed application will also appear in the “Your Submitted Application” section of the main page.
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Once you submit your application and it is received, an email confirming receipt of the application will be sent to the email address with which you logged in. You will also see the submitted application listed under 'Submitted Applications' on your Welcome Page.
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Printing from the Review Page
The best way to view your application and print is on the 'Review Your Application' page.
  1. Complete all required fields on the application.
  2. Click the "Save and Proceed" button on the last section to bring yourself to the 'Review Your Application' page.
  3. Go to 'File' and then 'Print' on your browser toolbar. Please note: You may need to change the orientation of your page setup from Portrait to Landscape.
Printing page by page while working on the application
Use this option while still working on the application. Following these instructions will print the page exactly as seen on the screen.
  1. Print out each page by clicking 'File' and then 'Print' on your browser toolbar. Please note: You may need to change the orientation of your page setup from Portrait to Landscape.
  2. Click the section link in the timeline at the top of the page in order to move to the next section.
Printing a submitted application
Use this option if you would like to print a copy of your submitted application.
  1. At the bottom of the Welcome Page, click the 'View' link located next to the application you want to print.
  2. Go to 'File' and then 'Print' on your browser toolbar. Please note: You may need to change the orientation of your page setup from Portrait to Landscape.

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An application can only be deleted if you have not submitted it.
  1. Click the "Trash Can" icon next to the project title of the application.
  2. Confirm the deletion on the following page.

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  1. Click the contact's name in the contact information section of the application.
  2. Edit as necessary or delete the person by clicking the "Delete Contact" button.
  3. Click the "Save and Proceed" button.

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Yes – all grantees are required to submit a bank acknowledgment form and an impact report after receiving grant funds. The email notification will be sent to the account user associated with the request. Please make sure that cgadmin@cybergrants.com is unblocked and is not being directed to your spam folder.
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CyberGrants will respond to your inquiry in 1 to 2 business days.
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